These are steps to add Whatsapp Channel. First, go to “Setting” menu, choose “Account Channel” and then click “+Add Account”. 1. Click “Whatsapp” Channel. 2. Click “SETUP” 3. Scan “QR Code” Whatsapp from DeviceYour Whatsapp Channel will be integrated with sociomile as shown below

Google Play Sociomile as an omni channel digital customer service platform integrates its services with Google Play. Here are the procedures for setting up Google Play so that it can be used as a channel on Sociomile. Requirement : 1. Log in using the google account that is used to upload the application to the […]

These are steps to add Telegram channel. First, go to “Setting” menu, choose “Account Channel” and then click “+Add Account”. Click “Telegram” channel. Click “Setup” Insert Bot Token and Click “Save” to proceed.Insert the token in the column. Click “Save” to proceed. You will get a notification that your Telegram channel has been added successfully. […]

These are steps to add an Email channel. First, go to “Setting” menu, choose “Account Channel” and then click “+Add Account”. Click “Email” channel. Click “Set Up” and choose your email provider. Google Email (Gmail & Google Suite) Before making integrations to your Gmail Account, make sure “Less secure app access ” on your gmail […]

Make sure your Line Account that you want to integrated is a Business Account. These are the steps to add a LINE channel. First, go to “Setting” menu, choose “Account Channel” and then click “+Add Account”. 1. Click “[email protected]” Channel. 2. Fill the Credential information in the form below from your Line Businees Account. Once […]

These are steps to add Web Chat channel. First, go to “Setting” menu, choose “Account Channel” and then click “+Add Account”. 1. Click “Web Chat” channel. 2. Click “Set Up” 3. Fill the website information in the form, Once you have completed, click “Save” to proceed. 4. Click “Chat Setting” to get embed script code […]

These are the steps to add VoIP channel. First, go to “Setting” menu, choose “Account Channel” and then click “+Add Account”. Click “VoIP” channel. Click “Contact Us”. There will be a dialogue box appeared. Fill in the message title and type your message in the column. Click “Send” to proceed. There will be a notification […]

These are the steps to add SMS channel. First, go to “Setting” menu, choose “Account Channel” and then click “+Add Account”. Click “SMS” channel. Click “Contact Us”. There will be a dialogue box appeared. Fill in the message title and type your message in the column. Click “Send” to proceed. There will be a notification […]

These are steps to add your Instagram channel. First, you need to login to your Facebook account to make sure your page has been connected to your Instagram. This Instagram account is the one you want to add to Sociomile. The first step is to connect your official Instagram account to the Facebook page (ignore […]

After register a Sociomile account, now it’s time to set your account. You can add channel, based on your package preferences. Once you have logged in to your account, go to “Setting” menu. Choose “Account Channel” menu on the left side bar. Click “+Add Account” button on the top right side. After clicked the “+Add […]